If you need to return a Sabrent product, our team is here to help. Returns are handled through our Return Merchandise Authorization (RMA) process to ensure your replacement or refund is processed smoothly.

Details:
To start a return:

1. Check Eligibility:

⦁ Products purchased directly from Sabrent.com can usually be returned within 30 days of delivery.

⦁ Items must be in their original packaging and include all accessories.

2. Contact Sabrent Customer Support:

⦁ Provide your order number, contact details, and a brief reason for the return (e.g., unwanted item, damaged product, wrong item received).

⦁ Attach photos if your product arrived damaged or defective.

⦁ Customer Support Contact:

⦁ Phone: +1 (323) 266-0911

⦁ Online: Contact Form

⦁ Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

3. Receive Your RMA Number:

⦁ Once approved, you’ll receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

⦁ Include this RMA number with your return to ensure proper processing.

4. Ship the Product Back:

⦁ Use the instructions provided by our team.

5. Refund or Replacement:

⦁ Once the return is received and inspected, a refund or replacement will be issued according to your request and eligibility.