Sabrent offers a 30-day return policy for most products purchased directly from Sabrent.com. If you’re not completely satisfied with your purchase, you can request a return or exchange within this period.

⦁ Return Window:
You may return products within 30 days of the delivery date for a refund or replacement.

⦁ Eligible Products:
Items must be returned in their original condition and packaging, with all included accessories.

⦁ How to Start a Return:

1. Contact Sabrent Customer Support to request a Return Merchandise Authorization (RMA).

2. Provide your order number, contact information, and the reason for the return.

3. Once approved, you’ll receive return instructions and an RMA number that must be included in your package.

4. Customer Support Contact:

⦁ Phone: +1 (323) 266-0911

⦁ Online: Contact Form

⦁ Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

⦁ Refunds:
Once your return is received and inspected, your refund will be processed back to the original payment method.

⦁ Shipping Costs:
Return shipping may be covered for defective or damaged products. For other reasons (e.g., change of mind), shipping costs may apply.

Tips:
⦁ Always keep your original packaging until you’re sure you want to keep the item.

⦁ For purchases made through Amazon or other retailers, returns must be initiated through the original place of purchase.

⦁ For items outside the 30-day window, your product may still be covered under warranty. See our Warranty Policy for details.